Post by account_disabled on Mar 5, 2024 2:35:05 GMT -5
Can you envision a future in which you don't spend half your workday doing repetitive and tedious tasks, so you can spend most of your time creating value and innovating? The truth is that it may not be a very distant future, since, according to IDC Spain , 45% of repetitive tasks in large organizations will be automated by 2024. This is possible thanks to robotic process automation (RPA), the technology that uses software robots (bots) to perform repetitive tasks automatically , quickly and accurately. If you want to know exactly what RPA is, how it works and what tools there are , we will tell you below. CTA Post What is RPA or robotic process automation? Robotic process automation or robot process automation (RPA) refers to the technology used to execute repetitive tasks automatically . Its implementation, which enables significant time savings among other advantages, is considered a first step in the digital transformation of a company by easily incorporating machine learning tools .
This is a term coined in 2012 by Patric Geary , who at the time was Director of Marketing at RPA software company Blue Parism. Since then, this word has gained popularity thanks to the advantages it has generated in the business field . Specifically, the turning point of this boom took place in 2017, after a study by Everest Group Research found that the global RPA market had reached $443 million, increasing its turnover by 64% in just one year. one year. How does Europe Mobile Number List it work? Robotic process automation using bots consists of installing software that is capable of doing repetitive jobs precisely and similar to how a person would do them. According to the Help Systems company, there are two types of bots: Front Office Bots: They help streamline and simplify processes, but people are still the ones who interact with customers and make decisions. These bots are common in the customer service and sales areas. Back Office Bots: These are those that work on internal activities of the company and operate throughout the day, without the need for human intervention.
Bots minimize human errors by making decisions based on pre-established parameters. In this way, they are able to interact with systems by tapping buttons, typing login credentials on a website, or reading words from a PDF, among others. Tools and applications for using robotic process automation Now that you know what RPA is and how it works, it is essential to know what some of its applications are . Among the most popular robotic process automation tools, we can find those developed by companies such as Blue Prism or UiPath, which have solutions that are integrated into different operating systems and adapt to the needs of any industry or company . On the one hand, Blue Prism , for example, offers a front and back office solution with machine learning that is capable of processing 250,000 simultaneous calls . On the other hand, UiPath has developed a solution aimed at the banking sector that aims to generate automatic reports to evaluate retail credits and prevent fraud. Likewise, taking into account that the customization and adaptation capacity of RPA is one of its strengths, one of the activities that will be most affected by this technology is the legal industry , characterized by handling a large volume of information, which, a priori, could seem unrelated to all these automatisms.